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    Case Study No.353
    After Disappointing Client
    Launch, PDI Was Hired to
    Jump Start Brand Performance

    Within 10 weeks, NRX's increase by 21%

    Client

    • A top 10 pharmaceutical company

    Critical Challenges

    • Supplement internal team efforts targeting primary-care physicians
    • Overcome slow initial results and low call-completion rate produced by client launch

    Objectives

    • Help market product to primary-care physicians
    • Significantly increase rate of growth
    • Allow client to focus efforts on targeted urologists

    Solution

    • PDI and client modified the sales message and relaunched the brand to primary-care physicians
    • Deploy PDI reps to provide exclusive coverage of one-third of all primary-care targets

    Results

    • Calls completed to targeted physicians increased from 35% to 84%
    • NRx's from primary-care physicians increased by 7.1 points to 21.2% in 10 weeks
    • Overall market share increased nearly 11% in first 3 months with client able to concentrate field forces on targeted specialists

    Product
    Dual-acting 5
    Alpha-reductase inhibitor

    DATA
    Click to enlarge chart.

    Over a 34-week time frame, mirrored PDI and client teams increased completed calls to targeted physicians by 49%, for a total call completion rate of 84%.

    Click to enlarge chart.

    Over a 34-week period after relaunch, brand performance steadily improved with NRx share from urologists and primary care physicians reaching 33% and 21.2% respectively.

    Source: Verispan. PDI data
    on file.